Know what needs attention
Review requests and work orders by location without piecing together separate conversations.
FOMFacility Operations Management
FOR RESTAURANT GROUPS
Keep every restaurant ready for service.
Bring maintenance requests, technicians and service records together across your restaurants. Give each location a clear next step, and your operations team a shared view of the work.
Request your demo or review current plans and trial terms.
ILLUSTRATIVE EXAMPLE · NOT LIVE DATA
An oven fails before service.
From the restaurant’s first report to a record the manager can review.
- The restaurant reports it
Location, issue and photos in one request.
- Operations coordinates
Assign a technician and agree a visit around restaurant hours.
- The technician documents
Notes, time and photos attached to the work order.
- The manager reviews
Review the work and invoice before sharing them.
MAINTENANCE ACROSS RESTAURANTS
Less chasing. More clarity for every restaurant.
An urgent kitchen issue or a planned visit: keep the team, the work and its costs in the same context.
Coordinate before the visit
Give the technician the location, appointment and requested work. Each restaurant can follow its own requests.
Review with context
Keep notes and photos with the job, then prepare the invoice with labor, material and travel costs.
ONE PORTAL, EVERY ROLE
Everyone sees only what they need.
Customers
Requests, locations, job status, reports and invoices.
Technicians
Next jobs, directions, timing, notes and photos from a phone.
Contractors
Services, coverage, rates, insurance and work opportunities.
FOM ANSWERS
Frequently asked questions
Direct answers about how FOM organizes facility work, access and multi-location teams.
What is FOM?
FOM is facility operations management software. It connects service requests, work orders, scheduling, communications, photos, time records, service reports and invoices in one operational portal.
Who is FOM for?
FOM is designed for facility and operations managers, local managers, customers and requesters, technicians, contractors and vendors. Each role receives a focused view of the work and records it needs.
How does a work order move through FOM?
A request becomes a work order that can be assigned and scheduled. Technicians add time, notes and photos, while managers and customers follow status through completion and the final service report.
Does FOM support multiple locations?
Yes. General managers can coordinate the organization across locations, while local managers can be limited to their assigned locations. Work orders, tickets and invoices remain connected to the relevant customer and location.
How does passwordless sign-in work?
An invited user can request a one-time code by email or SMS. Email codes use eight digits and SMS codes use six; both expire after 10 minutes, work once and open FOM in the same browser tab.
Can FOM be used on phones and tablets?
Yes. FOM is a responsive web application for modern phone, tablet and desktop browsers. Technicians can open jobs, review directions and record time, notes and photos from the field.
Does FOM support English and Spanish?
Yes. The public site and the FOM portal support English and Spanish, and users can switch language from the interface.
Where can I see current plans and trial terms?
The public pricing page shows current plans, per-seat prices and trial terms. Review those terms before starting your trial.
SECURE ACCESS
Already working with FOM? Sign in here.
Invited users sign in by email or SMS without another password to remember. New to FOM? Apply once for manager review.
Apply to joinJOIN FOM
Choose how you want to work in FOM.
Customer (locations), contractor (field service), or vendor (shop): apply once. A FOM manager reviews every request before access is activated.
PUBLIC SUPPORT
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Send a concise report without mixing support into the product evaluation path.